Privacy Policy

📄Introduction

3kvib is committed to protecting the privacy and personal data of every player who visits and uses our platform. This Privacy Policy explains what information we collect when you use 3kvib, how that information is used, who it may be shared with, and what controls you have over your own data. This policy applies to all services offered through https://3kvib.org, including cricket betting, live casino, slots, crash games, and all related features accessible to players in Bangladesh.

By accessing or using 3kvib's services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. If you do not agree with any part of this policy, you should discontinue use of our platform immediately. We encourage all users — particularly those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh — to read this document carefully and contact us with any questions.

🗂️Information We Collect

To provide a secure, personalised, and compliant gaming experience, 3kvib collects the following categories of personal information from users:

• Identity information: full name, date of birth, nationality, and gender provided during account registration.
• Contact details: email address, mobile phone number, and residential address (city, district, division within Bangladesh).
• Financial data: deposit and withdrawal history, transaction IDs, and payment method details such as bKash wallet numbers, Nagad account references, or Rocket mobile banking identifiers. We do not store full card numbers.
• Account activity data: login timestamps, session durations, game play history, wagering records, and bonus claim history.
• Device and technical data: IP address, device type, operating system, browser type and version, and screen resolution, collected automatically when you visit 3kvib.
• Communications: records of your messages to our support team, email correspondence, and any feedback or survey responses you choose to submit.

⚙️How We Use Your Information

3kvib uses collected data solely for legitimate purposes related to operating a safe and enjoyable online betting and casino platform. Specifically, your information is used to:

• Create and manage your player account, verify your identity, and confirm that you are aged 21 or older as required by our responsible gaming standards.
• Process deposits and withdrawals through bKash, Nagad, Rocket, Upay, and supported bank transfer channels, ensuring accurate and timely financial transactions.
• Deliver personalised bonus offers, free spin promotions, and seasonal campaigns — for example, special offers around Eid, Pohela Boishakh, or BPL season.
• Detect, investigate, and prevent fraudulent activity, money laundering, underage gambling, and other prohibited behaviours on our platform.
• Improve our platform features, game selection, and customer support quality by analysing aggregated and anonymised usage patterns.
• Respond to your support requests, complaints, and account inquiries in a timely and accurate manner via email or live chat.

🤝Sharing Your Information

3kvib does not sell, rent, or trade your personal data to any third party. We may share your information only in the following limited and necessary circumstances:

• Payment processors and banking partners: we share the minimum necessary transaction data with bKash, Nagad, Rocket, Upay, and our bank transfer partners to facilitate deposits and withdrawals. These partners are bound by strict confidentiality agreements.
• Fraud prevention and security services: where we suspect fraudulent activity or a security threat, we may share relevant account or transaction data with authorised fraud-detection service providers to protect all users on the platform.
• Legal and regulatory obligations: if required by applicable law or a valid legal process (such as a court order or regulatory inquiry), we may disclose personal data to the extent strictly necessary to comply with that obligation.

In all other cases, your personal data remains strictly within 3kvib's internal systems and is not disclosed to any outside party without your express prior consent.

🍪Cookies and Tracking Technologies

3kvib uses cookies and similar tracking technologies to maintain your login session, remember your preferences, and measure how our platform is used. We use two categories of cookies: essential cookies (required for core platform functionality such as account authentication and secure sessions) and analytical cookies (used in anonymised form to understand traffic patterns and improve our pages). We do not use advertising or behavioural tracking cookies to build profiles for third-party ad networks.

You may disable or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect your ability to log in or use certain platform features. Your continued use of 3kvib after adjusting cookie settings constitutes your acceptance of how we use the remaining active cookies.

🗃️Data Retention

3kvib retains your personal data for as long as your account remains active and for a reasonable period thereafter as required to fulfil the purposes described in this policy, including legal, accounting, or reporting requirements. Account data and transaction history are retained for a minimum of five years following account closure to meet standard financial record-keeping obligations applicable in Bangladesh.

When your data is no longer required, we take reasonable steps to securely delete or anonymise it so it can no longer be linked back to you. If you close your account and request data deletion, we will process that request within 30 days, subject to any mandatory retention periods under applicable law.

✅Your Rights Over Your Data

3kvib respects your right to control your personal information. As a player registered with us, you have the following rights regarding the data we hold about you:

• Right of access: you may request a copy of all personal data we hold about you at any time.
• Right to rectification: if any data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it promptly.
• Right to erasure: subject to legal retention requirements, you may request the deletion of your personal data by closing your account and contacting our support team.
• Right to restrict processing: you may request that we limit how we process your data in certain circumstances, such as while a complaint is being investigated.
• Right to withdraw consent: where we rely on your consent to process data (for example, for promotional communications), you may withdraw that consent at any time without penalty.

To exercise any of the rights listed above, please contact us at [email protected] with the subject line "Data Rights Request" and your registered account email address. We will acknowledge your request within 48 hours and resolve it within 30 days.

🔐Security of Your Data

3kvib implements multiple layers of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, secure server hosting with firewall protection, role-based access controls ensuring only authorised staff can access player data, regular security audits and vulnerability assessments, and two-factor authentication options available for all player accounts.

While we take every reasonable precaution to secure your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to affect your rights or privacy, 3kvib will notify affected users as promptly as reasonably possible and take immediate remedial action. We strongly encourage all players to use strong, unique passwords and to enable two-factor authentication on their 3kvib accounts to further protect themselves.

💳Third-Party Payment Services

To process deposits and withdrawals, 3kvib integrates with third-party payment providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported bank transfer services available in Bangladesh. When you initiate a financial transaction, you will interact directly with these payment providers' own interfaces or APIs. Each of these providers operates under its own privacy policy and terms of service, which govern how they handle your financial data independently of 3kvib.

3kvib is not responsible for the privacy practices of these third-party payment providers. We recommend that you review the privacy policies of bKash, Nagad, Rocket, and any other payment service you use to understand how your financial data is managed on their end. We share only the minimum transaction data necessary with these providers and do not grant them access to your full 3kvib account profile.

🔞Protection of Minors

3kvib's services are strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover or are notified that a user under 21 has provided personal data or created an account, we will immediately suspend that account, delete the associated personal data, and reverse any transactions where possible. If you are a parent or guardian and believe your child may have registered on 3kvib, please contact us immediately at [email protected] so we can take swift action. We take the protection of minors extremely seriously and apply strict age-verification checks during the registration process.

📝Changes to This Privacy Policy

3kvib reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via the email address associated with their account. The updated policy will take effect immediately upon posting to https://3kvib.org/privacy-policy.

We encourage you to review this Privacy Policy periodically to stay informed about how 3kvib is protecting your information. Your continued use of the 3kvib platform following the posting of any changes to this policy constitutes your acceptance of those changes. If you do not agree with the revised policy, you should stop using our services and contact support to request account closure.

✉️Contact Us About Privacy

If you have any questions, concerns, or requests related to this Privacy Policy or the way 3kvib handles your personal data, our dedicated privacy support team is available to assist you. We are committed to responding to all privacy-related enquiries within 72 hours on business days. Players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and Mymensingh — are welcome to reach out in English.